last january we had a heavy snow and on the one side of our house the soffits, fascia and all of that lovely stuff in there fell down. we called our insurance company who asked if we had a contractor, no we didn’t so they referred us to one on their list.
we had them come out to look. about 3 weeks later we got our estimate, which was high and fluffed but our insurance okayed it so we said alrighty then. after a few more weeks (they kept coming out saying it was too cold, when i would call and ask when they were coming out they said they already told my husband don’t i talk to him? which they never gave him a straight answer). they were rude and unhelpful and yelled at each other about not being the right conditions for them to work. they charged us to rent their scaffold. this is how they are.
so anyway, they finally get up there and we get another estimate. there was some previous damage that needs to be repaired before they can do what they were originally supposed to. well this other, all they had to do was sister some wood, i think it was 4 pieces, they charged us more for that than for all the other combined. now this part was coming out of our pocket since it was pre existing, which was fine.
we talked to the insurance company they said we didn’t have to go with that company if we didn’t want to. so we didn’t. the insurance company let them go, sent us a check, said we could find whoever we wanted, so we did.
they were in and out in 2 hours. much more reasonably priced.
now, the previous company left a couple pieces of their scaffoldling behind and never came to get it. in april we started receiving bills from them. 500 bucks. they feel they are owed 500 bucks. 95 was for the estimate, which i’m fine with paying. 125 was for the building permit which i called and found out it was only 20. so i’m fine paying them 20 since they didn’t even use it. the rest is for the scaffolding that they used for the estimate.
there was no mention of an EXTRA fee for scaffold used in the estimate. i tried to talk to the rude one on the phone but it was pretty definite they wanted to be paid this. so they kept sending me bills, then they said they were putting a lien on our house. so i filed a complaint with BBB. the company responded to me by saying i was committing insurance fraud, i told them i would be fine taking them to small claims court to PAY THEM what they are owed not their inflated bill. they haven’t responded further.
can they put a lien on my house without notifying me first?
the only thing that was signed was the paper that said they could do the estimate. there was no actual contract. can they still?
plus, since they made a new second estimate and said the first couldn’t be done until the second was, doesn’t that void out the original?
Without a signed contract for work performed, they should NOT be able to place a lien on your home without first going to court. You may want to consult with a local attorney with all your paperwork and details–first consultation cheap or free. Take your info above and make a concise statement, timeline of events and occurrences.